Avenue
Workshop Software
Workshop Software integration

Online bookings that land in Workshop Software

Avenue captures bookings from your website, your Google listing and the calls you can't get to, and every one of them is added to Workshop Software with the customer's details. How you run the workshop doesn't change.

Used by 50+ workshops that run Workshop Software.

Overview

Workshop Software keeps the whole workshop in one system: job cards, invoices, customer and vehicle records. The bookings themselves still have to get in there, and most of them start somewhere else: on your website at 9pm, on your Google listing, or as a call that rings out while you have a car on the hoist.

Avenue catches all three. Customers pick a time on your website or from the Book online button on your Google Business Profile, and when a call goes unanswered, Avenue's AI Call Agent picks up and texts the caller the same form. Every booking and every lead is added to Workshop Software with the customer's details, and you get a notification. Nothing is typed in twice.

More than 50 workshops that run Workshop Software already take their bookings through Avenue. The busiest of them, Mr Mechanical, grew to 400+ bookings in the past few months with Avenue's form out front, each one landing in the Workshop Software account they were already using.

Connecting it is our job, not yours. Send us your Workshop Software URL and we hook it up while we build your form, so the integration is working the moment your form goes live. There are no passwords to share and nothing to install.

How a booking reaches Workshop Software

  1. 1

    The customer books

    From your website, from the Book online button on your Google listing, or from the link the AI Call Agent texts when a call goes unanswered.

  2. 2

    Avenue confirms and reminds

    The customer gets a confirmation by SMS and email, then reminders before they are due in.

  3. 3

    Workshop Software gets the booking

    The booking and the customer record are added to Workshop Software, and a notification tells you it has arrived.

Why workshops put Avenue in front of Workshop Software

Workshop Software runs the job from the moment the car is booked in. Avenue's job is winning that booking in the first place.

  • Booked before they lose interest

    The form is built to be finished in under a minute. Rego lookup fills the make, model and year, and customers only see times you can take.

    See the booking form

  • Your website keeps the customer

    A floating Book Online button opens the form over your own page, so nobody is sent away to a separate booking site.

    See where customers book

  • Google bookings without the phone call

    The Book online button on your Google Business Profile takes the booking straight from your listing, even if you have no website.

    See bookings from Google

  • Missed calls become bookings

    Avenue's AI Call Agent answers when you can't, texts a booking link, and that booking lands in Workshop Software like any other.

    See the AI Call Agent

Keep Workshop Software. Put Avenue in front of it.

Avenue isn't workshop management software and doesn't try to be. It wins the booking, then Workshop Software runs the job.

Workshop Software

Workshop Software runs the workshop

  • Job cards and job management
  • Quotes and invoices
  • Customer and vehicle records
  • The schedule your team works from
Avenue

Avenue brings the bookings in

  • A booking form on your website and Google listing
  • An AI Call Agent for the calls you miss
  • Two-way SMS with your customers
  • Confirmations, reminders and Google review requests

On MechanicDesk instead? See the MechanicDesk integration, or see how Avenue works as mechanic booking software.

Workshop Software integration FAQ

Yes. Every booking made through Avenue's booking form or AI Call Agent is added to Workshop Software with the customer's details, and a notification tells you it has arrived. More than 50 workshops running Workshop Software take their bookings this way.

No. Workshop Software manages the workshop: job cards, invoicing and customer records. Avenue is booking software that sits in front of it, capturing bookings from your website, your Google listing and your phone, then passing each one in.

The Avenue team connects it while your booking form is being built. All we need is your Workshop Software URL: no logins to share and nothing to install. Bookings start flowing in from the moment your form goes live.

Yes. The agent answers the calls you miss and texts the caller a booking link. The booking they make is handled exactly like one from your website, so it lands in Workshop Software too. See the AI Call Agent.

Avenue's form opens over your own website instead of sending customers to a separate page, is built to be finished in under a minute with rego lookup, takes bookings from the Book online button on your Google listing, and catches missed calls through the AI Call Agent. Workshop Software keeps running the jobs, and Avenue feeds it more bookings.

Nothing extra. It's included in every Avenue plan, which starts at $199 a month with no lock-in contract. See pricing.

Yes. Workshops on MechanicDesk get the same connection through the MechanicDesk integration, and ServiceM8 and Simpro cover other trades. See the ServiceM8 guide or the Simpro guide.

More ways Avenue connects