Online booking form

The simplest booking form to capture leads

An online booking form for service businesses. Customers book a real time from your website, Google listing or any link you share, and the reminders, payments and review requests take care of themselves.

See your own form

No lock-in contract.

Businesses already taking bookings with Avenue

A booking form that does more than a contact form

A contact form hands you a message to chase. Avenue takes the booking, then sends the confirmations, reminders and review requests for you.

Reminders and reviews, sent for you

Confirmations, reminders and review requests go out on their own

Customers hear from you at every step, without you sending a thing.

  • Confirmation by SMS and email the moment a booking is confirmed
  • Reminders 24 hours and 1 hour before, re-timed if the booking moves
  • A Google review request after the job, so more happy customers leave a review
See exactly what your customers receive
Take payments

Get paid when customers book

Payment is the last step of the form, so the booking reaches you already paid.

  • A ready-made payment page, embedded on your website
  • One checkout from booking to payment
  • Connect Square or Stripe, and customers pay by card or Apple Pay
Instant or approved bookings

Confirm straight away, or review first

Choose how each form takes bookings.

  • Instant bookings are confirmed on the spot
  • Booking requests wait for you to check them
  • Customers are told by SMS and email as soon as you confirm
Smart scheduling

Customers only see times you can take

Set your rules once in the dashboard and every form follows.

  • Opening hours for each day, with split shifts
  • Notice periods and blocked dates
  • Daily booking limits

A booking form in your brand

Type your business name and Avenue builds your form in your colours, with your logo, from your Google listing.

Free to build and preview. Using it on your site needs a paid plan, from $199 a month. See pricing

Type your business name.

Take bookings from wherever customers find you

Your website, your Google listing, a text after a missed call, or any link you share.

  • On your Google listing

    Customers tap Book online on your Google profile and book on the spot. Try it.

  • On your website

    A Book Online button on every page of your site, with quick actions to request a quote, text or call.

  • Sophie AI texts your booking link

    Sophie, the AI Call Agent, answers the calls you miss and texts the caller your booking link.

  • On Facebook or any link

    Add ?av_open to your website link, and it opens your booking form the moment it is tapped.

Booking takes your customers a few taps

Customers tap pictures, pick a free time and add extras from their phone, with no long message to type.

Visual cards, easy to select

Tap a picture instead of typing.

Customers pick what they need from picture cards, and can choose more than one.

What changes when bookings come through Avenue

LeMans Motors
Revenue growth since using Avenue
80%+
Bookings a month
1,000+

$76k+

Height 4 Hire

In booking value a month from Avenue bookings

Fewer bookings by phone, and more coming in after hours.

Wayne Park

Avenue’s booking system implementation for my business websites has greatly improved our customer experience. We noticed a definite uptake of web bookings instead of phone calls since this was added to our site.

Ricci JanduOwner at Wayne Park
Buderim Electrical

+50%

More bookings in a month than the month before, for Buderim Electrical

Booking Form FAQ

Each form takes one or the other, your choice. With instant bookings, your customer picks a free time and it's confirmed straight away, with reminders sent automatically. With booking requests, you review each enquiry in your dashboard and get back to the customer.

Yes. Customers get a confirmation by SMS and email when the booking is confirmed, then reminders 24 hours and 1 hour before. About 5 days after the job, Avenue emails them a Google review request on your behalf.

Yes, if you want your form to offer it. A quote request is a separate path with no calendar step: your customer picks the job, answers its questions and sends it, and it lands in your dashboard for you to follow up.

Yes. Connect Square or Stripe and customers pay by card as the last step of booking, without leaving the form. Apple Pay works through Square. You choose which jobs need payment.

Your booking form and dashboard are ready within the hour of starting your trial or plan. We set the form up for you, so there's no technical work on your end.

No. Customers can book from your Google listing, and you can share a link to your form wherever customers find you. If you do have a website, the form goes there too.

Any website you can add a script tag to. There are step-by-step guides for WordPress, Wix and GoDaddy, and the same one line of code works on other sites.

Yes. Customers who find you on Google can book through your listing without calling or visiting your website first. Those bookings land in the same dashboard as your website bookings.

It starts at $199 a month on the Standard plan, which covers your booking form on your website and Google listing, plus your dashboard and calendars. There's no lock-in contract. See pricing.